VINOTH KUMAR
VerifiedL2 Application Support Engineer | Production Support|SQL/T-SQL|CRMNEXT|Incident&Problem Management | RCA | Dynatrace | Team Leadership
Seasoned L2 Application Support Engineer with 3 years of experience specializing in SQL/T-SQL, CRMNEXT, and .NET environments, driving significant improvements in system performance and operational efficiency.
About Me
Highly accomplished L2 Application Support Engineer with 3 years of dedicated experience in production and application support for enterprise banking applications built on CRMNEXT and .NET. Proven expertise in SQL/T-SQL, incident/problem management, and performance tuning, demonstrated by a 40% improvement in SQL query response and a 30% reduction in ticket backlog. Adept at coordinating with cross-functional teams, automating processes, and supporting CI/CD deployments to ensure robust system stability and efficiency. Seeking to leverage strong technical acumen and leadership skills to excel in challenging support roles.
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1 position · 37 skills · 1 education · 4 certifications · 6 projects — plus contact details and more