Mohammed Muzzammil A
Production Support Engineer
Results-driven Production Support Engineer with 3.6 years of experience, specializing in UNIX, Oracle SQL, and ITIL processes for robust application and infrastructure support.
About Me
Mohammed Muzzammil A is an accomplished Production Support Engineer with 3.6 years of experience, adept at ensuring high availability and performance of critical systems. He possesses strong technical skills in UNIX and Oracle SQL, complemented by expertise in AWS CloudWatch, Splunk, and Dynatrace for comprehensive monitoring and alerting. Mohammed is proficient in ITIL frameworks, including Incident, Problem, and Change Management, and has a proven track record in troubleshooting complex application, server, and database issues. He excels in collaborating with cross-functional teams to swiftly resolve major incidents and maintain smooth operations across UAT, Stage, and Production environments.
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3 positions · 21 skills · 1 education — plus contact details and more